About the role
FinEx AI summary
Serve as a centralized support point for clients via chat, phone and digital channels, providing product information and resolving inquiries and complaints. Identify cross-sell opportunities and record client interactions. Meet productivity, service quality and compliance targets.
Core skills Customer Service Contact Centre Digital Servicing Communication Problem Solving Cross-selling
Role details
Work style On-Site
Posted 23 Oct 2026
Operations
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Officer, Specialist, Contact Centre, Consumer Banking
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