About the role
FinEx AI summary
Drive the design, execution and performance management of customer tier and privilege programs for high-value segments. Define tier criteria, benefits and service sets, and build business cases balancing customer value against cost. Coordinate cross-functional delivery of tier initiatives and HNW propositions across SCB and Agency channels.
Core skills
Customer Program ManagementCustomer TieringHNW/UHNW Value PropositionCross-functional CoordinationBusiness Case DevelopmentPerformance Management