Section Head & Senior Manager, Digital & Channel Management - Channel & Transaction Management
Hong Kong, Hong Kong SAROperations
About the role
FinEx AI summary
Lead the personal banking digital and self-service channels strategy from planning to delivery, including customer journey design, dashboard review, and sales funnel optimization. Oversee campaign platforms and personalization to drive engagement, and manage team performance. Requires over 15 years of experience, including 5 in a managerial banking role.
Core skills
digital channel strategyself-service channelscustomer journey designexperience designdata analysisbusiness dashboard review
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