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Prudential Hong Kong

Claims Service Senior Specialist (Chuyên viên Cấp cao Dịch vụ Thẩm định Bồi thường)

Thành phố Hồ Chí MinhOperations

About the role

FinEx AI summary

Ensures claim cases are processed within standard turnaround time and supports customer service, call center, and sales channels on claim issues. Coordinates with IT, actuarial, and product teams to build automation tools for the claims system and handles frontline claim inquiries.

Core skills

claims processingcustomer servicecomplaint handlingstakeholder coordinationautomation tools

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