Product Owner, Contact Centre and Management & Review (12-month contract)
Hong KongOperations
About the role
FinEx AI summary
Regional product leadership role translating Asia servicing transformation into a prioritised roadmap for Contact Centre and Management & Review capabilities. Defines the Asia Target Operating Model, business cases and implementation with Operations, Technology, Data, AI, Risk and Compliance stakeholders.
Core skills
Contact Centre OperationsServicing ProcessesTarget Operating ModelProduct RoadmappingStakeholder ManagementBusiness Case Development
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